ECF, as the exclusive Australian partner of Hello Lamp Post, is delivering smarter, more inclusive engagement through conversational AI. Together, we’re helping organisations across government, education, development, infrastructure and transport build stronger trust, capture richer insights, and shape better places, policies and services. By combining ECF’s strategic expertise with Hello Lamp Post’s proven platform, we’re reimagining how communities connect, engage and feel heard.

After graduating with a double degree in Business and Creative Intelligence & Innovation, Project Coordinator Caitlin Brooks reflects on how working at ECF turned theory into practice, helping to shape a smoother and more informed transition from university to the professional world.

In our latest webinar, key speakers and experts explored how trust, technology, and creativity are reshaping public engagement. From building trust to using tech with care, the session offered timely insights for engaging communities in complex times.

ECF recently hosted two community drop-in sessions at the Orion Centre, Campsie, to support community consultation for Campsie Living: two proposed residential developments in the heart of Campsie. Locals were invited to learn more about the project, ask questions, and share feedback directly with us and the project team.

Powering the Future: Inspiring Young Minds Through Clean Energy Education As the transition to renewable energy gains momentum across Australia, ECF is proud to support EnergyAustralia in deepening community understanding of clean energy, starting with young people. ECF is leading…

From leading stakeholder engagement to staging a high-impact media event attended by government and industry leaders, ECF is shaping the story of a transformative precinct driving circular economy innovation and regional resilience.

As NSW ramps up investment in housing and infrastructure, Hello Lamp Post, now available through ECF’s services, offers a simple, scalable way to engage communities in real time.

Join us for an online discussion as we invite industry experts to reflect on the challenges and opportunities of connecting people during times of uncertainty,

ECF assisted our State Government client to facilitate a series of industry roundtables to consult with participants on their need for Government support.

Discover how ECF is driving real-world impact in some of NSW’s most critical sectors from working to solve waste challenges and enabling smarter urban development to shaping the future of education.

Our Co-Founder and Managing Director, Oliver Deed, spoke at the Transport AI 2025 conference in London earlier this year about how AI is transforming transport engagement for the better! Read more about his thoughts on AI and how ECF is equipped to use the best engagement tools.

Through outreach and engagement, ECF has been working to ensure the community’s voice helps shape our clients’ projects. Working with our client on two proposed residential developments in Lindfield’s recently announced Transport Oriented Development Zone, ECF organised and ran two community drop-in sessions in a local community hall.

With the 2025 Australian Federal Election on the horizon, engagement takes centre stage. Campaigns flood our feeds with policies and promises, each vying for attention, but what does engagement really mean in this context? Read ECF Project Coordinator Caitlin Brook’s thoughts in her article.

ECF and Hello Lamp Post form exclusive partnership to transform the built environment through interactive engagement

In community engagement, ensuring that every voice is heard and valued is crucial for success.
When developing engagement strategies, it’s important to think about how you can make the engagement accessible to all your stakeholders, fostering meaningful participation and diverse feedback.

As we move into 2025, the ECF team is eager to continue our work of bringing together organisations, communities and governments to create vibrant spaces. With a particular focus on the built environment, we’re especially interested in how the property market is shaping up this year—it’s poised to be a dynamic and exciting landscape!

As we move into 2025, the ECF team is eager to continue our work of bringing together organisations, communities and governments to create vibrant spaces. With a particular focus on the built environment, we’re especially interested in how the property market is shaping up this year—it’s poised to be a dynamic and exciting landscape!

ECF is working with Leamac Property Group on their project to transform an underutilised industrial area into a vibrant new city, in conjunction with Coronation Property.

Melbourne Airport’s third runway has been approved, set to boost capacity, create jobs, and offer more options for passengers and exporters. Opening in 2031, it will involve changes to airspace and flight paths, with public consultation to follow.

ECF is supporting Merivale on its ambitious project to transform five heritage buildings in Sydney’s CBD into a vibrant precinct. By preserving the buildings’ heritage and architectural integrity, this revitalisation will create new job opportunities and enhance the city’s cultural and economic landscape.

The AAGC connects Melbourne Airport’s supply chain partners to support major projects and ensure their voices are heard. Learn more about our progress.

The ECF team in the UK has been busy with projects across London, Cambridge, and Peterborough, including new housing developments and public space initiatives, while launching the ECF Engagement Toolkit and exploring AI’s role in community engagement.

Our Sydney team continues to grow, and we welcome three new staff members: Vanessa, Bec Shepherd, and Olivia Litver.

This year, we’ve led impactful projects across Sydney and regional NSW, focusing on energy, urban revitalisation, and infrastructure. Our work, supported by global industry engagement, drives innovation and fosters sustainable community benefits.